The AC Guys Contractors

Terms & Conditions

The AC Guys Contractors

Effective Date: 11 Jun, 2026

By accessing our website, submitting a form, or using our services, you agree to the following Terms & Conditions.

1. SMS/Text Messaging Consent

By submitting a form and signing up for texts, you consent to receive text messages from The AC Guys Contractors at the number provided. These messages may include those sent using an autodialer or similar technology.

Message types may include:

  • Appointment reminders
  • Dispatch notifications
  • Billing updates
  • Job completion surveys

Consent is not a condition of purchase.

  • Message & data rates may apply
  • Message frequency varies
  • You may opt out at any time by replying STOP
  • After opting out, no further messages will be sent
  • For help, reply HELP

Information will not be shared with third parties for marketing or promotional purposes.

2. SMS Opt-In Process

We collect SMS opt-in verbally and through direct customer interaction.

Customers may opt in:

  • In person at our physical location
  • Over the phone when contacting our office

When a customer is registered for the first time, they are asked to provide their phone number. Staff is trained to ask whether the customer would like to opt in to SMS-based communications, including:

  • Billing notifications
  • Appointment reminders
  • Dispatch notifications
  • Job completion surveys

Customers are verbally informed that:

  • Message and data rates may apply
  • Message frequency may vary
  • They can text HELP for support or more information
  • They can text STOP at any time to unsubscribe
  • No further messages will be sent after opting out

Customers are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.

3. Use of Services

By using our services, you agree to provide accurate and complete information when requesting HVAC services or submitting forms. You are responsible for ensuring that your contact details are correct and up to date.

4. Service Communication

We may contact you via phone, SMS, or email to provide service-related updates including scheduling, dispatch, and job completion notifications.

5. Limitation of Liabilit

The AC Guys Contractors is not liable for delays or failures in message delivery due to carrier issues, technical problems, or incorrect contact information provided by the user.

6. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be effective immediately upon posting.

7. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us here.

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